Every order is delivered in plastic free packaging & it's compostable.

The majority of orders will be dispatched from our Head Quarters on the Gold Coast, Australia.

However there may be made to order items sent direct from our production house in Bali.

COUNTRY COST DELIVERY TIME5

AUSTRALIA

FREE orders over $50 AUD
$5 orders under $50 AUD

2 - 4 business days

UNITED STATES

FREE orders over $100 USD
$10 orders under $100 USD

7 - 14 business days

CANADA

FREE orders over $100 CAD
$10 orders under $100 CAD

7 - 14 business days

NEW ZEALAND

FREE orders over $100 NZD
$10 orders under $100 NZD

5 - 10 business days

ASIA

FREE orders over $150 AUD
$15 orders under $150 AUD

7 - 14 business days

EUROPE

FREE orders over €100
€12 orders under €100

7 - 14 business days

REST OF THE WORLD

FREE orders over $250 AUD
$30 AUD orders under $250 AUD

7 - 14 business days

COUNTRY COST DELIVERY TIME5

AUSTRALIA

FREE orders over $50 AUD
$5 orders under $50 AUD

2 - 4 business days

UNITED STATES

FREE orders over $100 USD
$10 orders under $100 USD

7 - 14 business days

CANADA

FREE orders over $100 CAD
$10 orders under $100 CAD

7 - 14 business days

NEW ZEALAND

FREE orders over $100 NZD
$10 orders under $100 NZD

5 - 10 business days

ASIA

FREE orders over $150 AUD
$15 orders under $150 AUD

7 - 14 business days

EUROPE

FREE orders over €100
€12 orders under €100

7 - 14 business days

REST OF THE WORLD

FREE orders over $250 AUD
$30 AUD orders under $250 AUD

7 - 14 business days

ORDER PROCESSING TIME

All orders placed before 2pm AEST will be sent the same day.

During Sale periods please allow 2 business days for orders to be dispatched.

Once your order is on it's way you will receive an email with your tracking number.

ORDER TRACKING

Once your order has been packed from our warehouse, you'll receive an email us to confirm dispatch & from the courier company with a tracking number as well as a delivery estimate.

CAN I CHANGE MY ADDRESS AFTER MY ORDER HAS BEEN PLACED?

Any delivery addresses received incomplete on orders, will delay the dispatch time/delivery time.

As there is a small window between when you place your order and our warehouse team picking and dispatching it, we are sometimes unable to change an address once the order has been placed. If you have entered the wrong address, please email us hello@veganleatherco.com we are able to catch it before it is on it's way. If you have received a tracking number already, we recommend giving your courier a call and asking them to redirect it.

INTERNATIONAL CUSTOMS & DUTY

If you choose not to pay duties on import and your parcel is returned to us, you will not be issued with a refund when the parcel is received – You will be issued with a credit note for the value of the products purchased only, less any shipping paid and an additional $10 will be deducted to cover return shipping costs.

Vegan Leather Co. cannot be held responsible for any charges.